It gives me great pleasure to recommend Distinct Home Watch & Concierge. We have been extremely pleased with all tasks given to Courtney and her remarkable ability to get even the most unusual requests completed while we resided in Naples.
Her pride in performance is evident in anything she does. The ability to source key personal or contractors to get things done on time and with exceptional quality is amazing.
Her business models allows for a complete hands on approach that should set the bar for this fragmented business. Many people profess to be in the “home watch” business Courtney brings a true professionalism that was most welcome.
Whomever she works with will get only a first class experience as she knows no other way to provide her resources.
Cris G.
Quail West Golf & Country Club , Naples FL
Courtney Moore has been retained as our home watch reporter for the past 2 years.
Our home holds particular challenges as we have had a history of water leaks and damage due to mold. Courtney has been incredibly conscientious in her home watch duties.
We have her check our home two times per week. Her check list, if you have not seen it, is very detailed and encompasses all the critical components of the home, plumbing, fixtures, electrical, appliances and structural issues.
On more than one occasion Courtney has brought to our attention items of concern: i.e., a water leak and broken appliances. Not only did Courtney advise us of these issues, she also had a solution for the repairs. Further, she had a list of competent service companies who could do the repairs. She also remained on the premises while the repairs were made. In the event of the broken appliance, Courtney arranged for the purchase of a replacement, the delivery and installation and disposal of the broken one.
I cannot say enough about the great service that Courtney provides. I have had other home watch people in the past and I am sorry that I did not retain Courtney sooner. She is the absolute best.
George M
Grey Oaks, Naples FL
I wholeheartedly recommend Courtney Moore, the owner of Distinct Home Watch & Concierge, LLC. She is the ultimate professional, delightful to work with and always willing to go the extra mile to meet my needs.
I especially appreciate Courtney’s responsiveness and great communication skills. There are never any surprises. She keeps me informed of any issues or concerns that may arise. She has a sense of urgency and is a problem solver. Her attention to detail is superb; she does not miss a thing.
Courtney is incredibly flexible. No request is too big or too small, whether planned or last minute. I am thoroughly pleased with the service she provides. I have great peace of mind knowing she is looking over my property.
Mary Ann T
Estuary, Naples, FL
I have been using Courtney for almost three years to manage my property. She has gone above and beyond my expectations. Her service is far better than I could have ever asked for or expected. Courtney is professional, reliable, and a troubleshooter. She is always available to attend to my needs and provides a solution if necessary. She offers one of the best home watch services in Naples, FL.
Beth
Grey Oaks, Naples, FL
I have been working with Distinct Home Watch for over three years, and Courtney has consistently exceeded my expectations.
She treats our home with care and respect, and puts my mind at ease due to her thorough weekly home checks.
Courtney brings concerns to my attention and notices things that I wouldn’t. She arranges services after comparing quotes and reviews of the various trades. I have never been disappointed in her recommendation so I have grown to trust her judgement.
Courtney is reliable and consistent. She is very detail oriented, an excellent communicator, and very responsive in text and email.
Anything I have asked her, she has gone above and beyond, and outside of her scope of work if necessary!
Distinct Home Watch uses online technology which allows for a home owners’ peace of mind as you can see that nothing is missed.
Look no further for satisfaction and peace of mind!
Sharon H
The Moorings, Naples, FL
Courtney has taken care of our condo (and our house before that) for several years now. She is the ideal property manager - thorough, detailed, responsive and well organized. She actively looks around the condo and spots problems (like a ceiling issue on the lanai) before it becomes a big problem. She has a wonderful stable of vendors to call upon if works needs to be done and she seems to always be able to arrange to be on hand to supervise if needed. Courtney strikes the right balance between representing what we want to vendors and taking the initiative where it is warranted. Nothing is too much trouble for her and she does it all with a big smile.
Julie S
Vineyards Country Club, Naples, FL
Distinct Home Watch & Concierge - A 5 Star Operation!
We purchased a vacation home in Bonita Springs. Since that time Courtney has managed our property. The service provided has been excellent. From sourcing repair services for issues identified during regular checks, arranging for delivery of furniture etc. And providing support to us during the recent hurricane (Irma) her dedication to detail has saved us considerable expense and provided peace of mind.
We would not hesitate to recommend Distinct Home Watch & Concierge to anyone.
Jane R
Spanish Wells, Bonita Springs, FL
Courtney Moore, with Distinct Home Watch & Concierge, LLC, runs her business with an emphasis on attentiveness, integrity, and dependability.
Courtney is prompt, courteous, extremely conscientious, and has an amazing eye for details. She always has our best interest in mind when dealing with vendors or contractors and goes above and beyond to make sure our home is kept in perfect condition.
Distinct HWC is always willing to go the extra mile. This is our first experience with a personal home watch company, but I would never consider using anyone else in the industry!
Michael R
North Naples, FL
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